H1Post-Launch & Feedback
Feedback Aggregation Agent
Collects and clusters feedback from app store reviews, support tickets, surveys, and in-app prompts.
How it runs
- What it reads
- Review APIs, support system, survey tools.
- What it produces
- Themed feedback report, sentiment trend, top-requested features.
- When it runs
- Continuous, weekly digest.
The same guardrails as every other agent
Feedback Aggregation Agent is governed exactly like the rest of the fleet. Its rule file is versioned, never edited in place. Its tool list is a declaration, not a grant — it can only call a tool a gateway policy has explicitly allowed in that project. Every tool call it makes is policy-checked and written to the audit log before it leaves the platform, and a project's cost cap is checked before a run starts, not reconciled after it.
More in Post-Launch & Feedback
- H2Customer Support AgentHandles tier-1 support queries, FAQs, and ticket triage/routing to humans for complex cases.Read the product page
- H3Product Iteration AgentCloses the loop — routes clustered feedback + analytics signals back to the Product/Requirements Agent to re-prioritize the backlog.Read the product page
- H4Customer Success AgentTracks per-account usage patterns and health scores, flags churn risk to a human CSM ahead of renewal, and surfaces expansion opportunities; distinct from Customer Support Agent, which handles reactive tier-1 tickets, not proactive account health.Read the product page